Refund & Friendly Dispute Policy
We stand with 100% confidence behind CourseForge Studio and App Steals. If for any reason our platform does not exceed your expectations, our refund process is straightforward, rapid, and honored without hesitation.
30-Day 100% Money-Back Guarantee
You have a full 30 calendar days from the date of purchase to test the engine, generate courses, and inspect all features. If you are not satisfied, we will issue a full 100% refund.
Simple 3-Step Refund Workflow
Submit Email Notice
Send an email to [email protected] with your order number, WarriorPlus receipt, or transaction hash.
Verification & Processing
Within 24 to 48 business hours, Duy Vo manually verifies the transaction and triggers an immediate 100% refund via Stripe, PayPal, or WarriorPlus.
Funds Restored
Funds return directly to your original payment method (bank account, credit card, or PayPal balance). No questions asked.
Why Contacting Us Directly is 10x Faster Than Filing a Dispute
When you file a formal dispute with PayPal or issue a chargeback through your credit card company, the automated payment banking network immediately freezes the funds and initiates a 15 to 30 day administrative review. During this investigation period, neither you nor we can access the transaction.
- • Direct Email to Duy Vo ([email protected]): Handled within 24–48 hours, 100% money back, zero bank dispute delays.
- • Bank Chargeback / PayPal Claim: Bank investigation takes 2 to 4 weeks, requires documentation, and delays your funds.
We urge every customer to simply send us a message first. As a committed independent creator, Duy Vo personally guarantees your refund will be honored immediately without friction.
Statutory 14-Day Right of Withdrawal & Voluntary 30-Day Extension
Under the European Union Consumer Rights Directive (Directive 2011/83/EU) and equivalent UK consumer protection regulations, consumers possess a statutory right to cancel digital contracts within 14 days.
Our Voluntary Policy Extends Your Statutory Protection: CourseForge Studio voluntarily provides an unconditional 30-day money-back guarantee. This guarantee encompasses, supersedes, and extends beyond the 14-day EU statutory minimum, granting you 30 full calendar days of risk-free testing. You may exercise this right simply by notifying us at [email protected] within 30 days of purchase.
Software Access & License Deactivation
Upon the issuance of a refund, your user account access to CourseForge Studio and associated commercial licenses will be respectfully deactivated. Any courses or assets already downloaded and deployed commercially prior to the refund remain governed by the initial license terms, but further usage of the cloud workspace and software engine is terminated.
Questions About Your Order?
Have an issue with logging in, setting up your AI key, or accessing course exports? You might not need a refund — we can resolve most technical questions within hours!